Why it is important to include your full contact details in your emails


As a businessman, one thing that annoys me. Is the increasingly common practice of especially public relations people and some journalists, when trying to contact me in their business communications of just leaving only their given name and email address in their messages including emails.

Being so cryptic does not help me in my job, of deciding how useful the message is and what action to take. Nor give me a choice of communication channels, in case the listed details are incorrect.

I always prefer that anyone who contacts me leaves more extensive contact details including:

  • What is their job role
  • Email address details
  • Telephone
  • Mobile
  • Web details
  • Linkedin
  • Twitter
  • Facebook

In addition, I would like to know what role they have and what organisation they represent. Also in the subject line make it very clear in brief the purpose of the message.

So that if I have to reply, I need to have an idea of who you are. This will help me decide what action I need to take, and have a choice of communication methods to utilise.

I would be interested in what others think on this!

For info about how to add a standard signature with all your contact details at the end of your email see:

Gmail https://support.google.com/mail/answer/8395?co=GENIE.Platform%3DDesktop&hl=en

Outlook https://support.office.com/en-us/article/Change-an-email-signature-7db4abed-abe1-44aa-b423-38ab143427fa

Apple Mail http://www.dummies.com/how-to/content/how-to-add-a-signature-to-your-apple-mail-emails.html

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